Get in Touch
We respond to every message.
Whether you're sizing up a VA or already a client, here's how to reach us.
Or send us a message
Tell us what you need.
Got it. We'll be in touch.
We respond within one business day. If it's urgent, WhatsApp us.
When We're Available
Set expectations, meet them.
WhatsApp
Mon–Fri
9:00–18:00 UK
9:00–18:00 UK
Within 1 hour during hours
Email
Mon–Fri
9:00–18:00 UK
9:00–18:00 UK
Within 1 business day
Discovery Calls
Mon–Fri
9:00–17:00 UK
9:00–17:00 UK
Bookable up to 30 days ahead
Client Support
Continuous via
account contact
account contact
Per your service agreement
Outside UK business hours, we read messages but don't respond. Urgent operational issues for existing clients are routed through your dedicated account contact, not this page.
Where We Work
Two offices, one team.
UK Management
Ant Assist (AAVA Group Ltd)
31-53 Xappee Building, Hunters Road, Birmingham, United Kingdom, B19 1DP
United Kingdom
Company No. 15325330
Registered in England and Wales
United Kingdom
Company No. 15325330
Registered in England and Wales
Cairo Delivery Team
Ant Assist Operations
Cairo, Egypt
Cairo, Egypt
Our delivery team is based in Cairo. Office visits are arranged on a per-case basis — please email us if a visit is required.
Specialist Contacts